Shipping policy

Shipping Policy

Effective Date: 08/05/2026

This Shipping Policy explains how Footix processes, packages, and delivers orders placed through our online store at www.footix.store.

Where We Ship

We currently ship to addresses within the United States only. We do not offer international shipping at this time.

Order Processing (Handling) Time

Orders are processed and prepared for shipment within 1 business day of being placed, Monday through Friday, excluding public holidays.

Order Cut-Off Time

Orders placed before 5:00 PM Eastern Time (ET) on a business day begin processing the same day. Orders placed after 5:00 PM ET, or on a weekend or holiday, begin processing on the next business day.

Transit Time

Once shipped, orders typically arrive within 2–4 business days, depending on the delivery address and carrier.

Total Estimated Delivery Time

Combining processing and transit time, most orders are expected to arrive within 3–5 business days of being placed.

Please note that delivery times are estimates and may be affected by carrier delays, weather, holidays, or circumstances beyond our control.

Shipping Costs

We offer free standard shipping on all orders shipped within the United States, with no minimum purchase required.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use the tracking number to monitor your package's delivery progress.

Shipping Carriers

Orders may be shipped through trusted carriers, including:

USPS
UPS
FedEx

The carrier used for your order may vary depending on the destination, package size, and other shipping considerations.

Undeliverable or Lost Packages

If a package is returned to us as undeliverable due to an incorrect or incomplete address provided at checkout, we will contact you to arrange reshipment. Additional shipping charges may apply for reshipment.

If your tracking information shows that your order was delivered but you have not received it, please contact us at support@footix.store within 7 days of the reported delivery date so that we can investigate the issue with the carrier.

Footix is not responsible for packages that are lost or stolen after being confirmed as delivered to the address provided at checkout.

Delays

While we work to ensure orders are processed and delivered within the estimated timeframes, unexpected delays may occasionally occur due to severe weather, carrier disruptions, holidays, high shipping volumes, or other circumstances outside our control.

If your order appears to be significantly delayed, please contact our customer support team for assistance.